FAQs – Shipping & Delivery
1. What is the estimated delivery time for my order?
The total delivery time includes handling time + transit time.
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Handling Time: 1-2 business days (Monday to Friday).
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Transit Time (for U.S. orders): 4 to 10 business days.
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Order Cut-off Time: Monday to Friday, 3:00 PM (GMT).
Once your order is processed, you will receive tracking details via email.
2. How much does shipping cost?
For all orders shipped to the United States, we offer:
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Standard Shipping (with tracking included): Free
3. Do you provide order tracking?
Yes! All orders come with tracking, so you can monitor the progress of your package. Once your order is shipped, you will receive a tracking link via email.
4. Do you ship internationally?
Currently, our shipping is available only within the United States. We are working on expanding our services to other regions soon.
5. What happens if I miss the order cut-off time?
If you place an order after 3:00 PM (GMT) on a business day or during the weekend, it will be processed on the next business day.
6. Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us at info@clarispring.com as soon as possible. Once the order has been processed, we may not be able to modify the address.
7. What should I do if my package is delayed?
If your package has not arrived within the estimated time frame, please check your tracking link for updates. If there are further concerns, feel free to reach out to us at info@clarispring.com.
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